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Every time I try to open my game it crashes, help please!

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Mackerel2
Mackerel2 Posts: 1

Level 1

hi. Every time i try to open the game to play it crashes. I’ve checked its the latest version, checked my ipad has the latest software, closed all the open apps, checked I’ve got sufficient memory, rebooted the ipad and it still won’t let me play. Can anyone help?

Answers

  • Kevin_
    Kevin_ Posts: 3,111

    Game Expert

    Hi @Mackerel2,

    I am sorry to hear that your game crashes when trying to play despite all these steps. Could you please Contact Support directly so that we can look further into this issue and best try to assist you. 

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