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this is the 4 time I have requested my old level back. If I don’t get it I will never play ur game in the future. U s nd me the same robot text each time not the help I am asking for. This is the last time I am requesting for ur help!
Hi @RebelBelle and welcome to the Community!
I am sorry to hear that you have lost your progress. Do not worry as we have prepared this article to help you get back on track with your levels:
https://kingcare.zendesk.com/hc/en-us/sections/360000116825-My-Game-Progress#%20
Hope this helps!
We’re aware that some players are experiencing a black screen while engaging with Petopia. The Studio is actively looking into this and we’d need a bit more information from you to reproduce the issue 👇 If you’ve encountered this problem, could you please share: The device and model you’re playing on The version of the…
All of a sudden the option to use gold bars to continue a level is just GONE! I was getting massive amount of moves I could purchase w/ bars but now the option does not come up. It goes directly to level failed. I am sure I am not alone in this issue. Game glitch that needs immediate fixing PLEASE!!!!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
