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why does it say claim failed for weeks now when try to claim pet?
It sounds like this has become stuck in your game. Try looking in your app store and see if there is a game update you can do to re-set the game.
when i finish a level it says Grow a pet 5/50 and claim in a box. Then when i press claim it says claim failed try again later! This has been the same for weeks.
Hi @Carole1436 it might be the translation, but I'm not sure what you mean by "claim a Pet" ? Can you explain further, for example what part of the game is this in? May be a screenshot would help? Thanks
We’re aware that some players are experiencing a black screen while engaging with Petopia. The Studio is actively looking into this and we’d need a bit more information from you to reproduce the issue 👇 If you’ve encountered this problem, could you please share: The device and model you’re playing on The version of the…
All of a sudden the option to use gold bars to continue a level is just GONE! I was getting massive amount of moves I could purchase w/ bars but now the option does not come up. It goes directly to level failed. I am sure I am not alone in this issue. Game glitch that needs immediate fixing PLEASE!!!!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…