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Estoy nivel superior a 8000, hace 2 días dejo de abrir el juego en el celular, que tengo que hacer no quiero pero el progreso
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Hi Cintia!
I am sorry to hear that you are having trouble with your game opening.
We usually recommend these steps to make sure that nothing is wrong or broken in your game:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
If the issue persists, as a last resort, could you please try reinstalling the game.
Hope it helps!
