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What happened to my streak. I haven't missed a day. Now it's at day two yesterday. What's going on?
This happens every time the clocks move an hour, it's really annoying, I’ve lost a day 3 times now
Hi again Vernitia, thanks for the update, I did suggest the helpcenter as from there you could reach out to Customer Support. However I am afraid that it is not possible to restore your login streak, instead to help out a little I have added a few booster time to your account.
It should be available the next time you access your game. Have a nice day!
No. This did not answer my question.
I did use the Help Center. The answer given did not answer my question of "What happened to my streak?".
Hi @VernitiaRobertson,
I am sorry to hear you have lost your streak despite not missing a day! Please check out our Help Center + chat bot. By choosing the Chat With Us, you can reach out to Player Support to obtain help with your streak setback ensuring that your receive a reply as soon as possible.
However if you have any issues getting an answer do not hesitate to let me know. Have a nice day!
We’re aware that some players are experiencing a black screen while engaging with Petopia. The Studio is actively looking into this and we’d need a bit more information from you to reproduce the issue 👇 If you’ve encountered this problem, could you please share: The device and model you’re playing on The version of the…
All of a sudden the option to use gold bars to continue a level is just GONE! I was getting massive amount of moves I could purchase w/ bars but now the option does not come up. It goes directly to level failed. I am sure I am not alone in this issue. Game glitch that needs immediate fixing PLEASE!!!!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…