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I have beaten level 9972 multiple times and I can see that there are more levels, but it keeps taking me back to level 9972. Why isn't it taking me to the next level? Very frustrating.
Hi @sondra1202 , this sometimes happens between episodes. What you need to do is completely close the game, then open it again. This usually fixes it.
Hey there @sondra1202 ! I hope you're doing well.
I understand you're having some trouble moving forward with your level progress. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community.
For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Contact Us
Our team is available 24/7. Thank you in advance and have a great day! 🌞
We’re aware that some players are experiencing a black screen while engaging with Petopia. The Studio is actively looking into this and we’d need a bit more information from you to reproduce the issue 👇 If you’ve encountered this problem, could you please share: The device and model you’re playing on The version of the…
All of a sudden the option to use gold bars to continue a level is just GONE! I was getting massive amount of moves I could purchase w/ bars but now the option does not come up. It goes directly to level failed. I am sure I am not alone in this issue. Game glitch that needs immediate fixing PLEASE!!!!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
