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Why is it when I change phones because I did an upgrade and I sign back in to my account all of my power ups are not transfered too?
I am very unhappy about this 😕
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Hi there @MeanMea 👋
I hope you're doing well.
I understand you're having some trouble with your boosters on your new device. 😣
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. However, as they are saved directly to your device, sometimes by deleting and reinstalling the game or with an update of either your device's operating system or of the game itself, then the boosters can, unfortunately, be lost.
Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. 🛠️
For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Contact Us 💌
Our team is available 24/7 ⌚️
Thank you for understanding and wishing you a great day! 🍭
