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I have won a Champions race but the claim widget is not working.
Help?
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Hey! Just to make sure we're talking about the same event, could you please share a screenshot of the widget that isn't working? That way, I can report it to the team.
Thank you! 😊
Hi @QueenB @PummyRaj @MountainMom @kiara_wael this post is about Pet Rescue Saga. Could it be moved or deleted please.
Hi @paulatt Welcome to the Community 🤗 We are all players like yourself and it's nice that you have joined us.
The best thing for you to do under these circumstances is to contact Player Support. You can do that directly through your game, so they can check your account and see what the problem is. To do that:
Open your game and click on the Pink Cogwheel, top right of your map, then go to ⬇️
Account & Help → Help Center → choose the relevant topic → scroll down → Contact Us / Chat With Us. When you get to Kingsley the bot, explain what has happened.
Once you've done all of that, you will receive an automated email reply, you will need to explain again on that what has happened. It isn't a quick process but good luck, hope you get it sorted 👍
Now that you have joined us, have a read and join in other posts mainly under Discussions. That way you will find out what is going on, and it's always nice to know how others are doing.
You may also find what I have attached below helpful, click on the View Post in green and have a read. Would be nice to hear from you again 😏
