Please help - did not receive the announced boosters.!!!!!

Question

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Wochenchallenge-07-09-2026--f548f504-553a-4645-affd-2d4c6c0f76fa.png

Hi Pet Friends,

and again – I won the Weekly Challenge, but I

Could someone please help me with this and tell me how I can get them?

This is already the third time this has happened to me.

The same thing happened with the Daily Level Challenge:

The reward is shown after completing the challenge, but the boosters are not added to my account.

Could you please check what is happening with my account and help me get the rewards that I have won?

I really enjoy playing Pet Rescue Saga, but it is frustrating to win the challenges and then not receive the rewards.

Thank you very much for your help!

Best regards,

Pusemuckel - (king9676) -

Pusemuckel · Answer

Hi Snow_Rider,

I’m playing Pet Rescue Saga on a Windows PC. I’ve checked the in-game Settings → Account, but that only takes me to the King account login/registration screen, and I don’t want to change or link anything.

Could you please tell me where I can find my Player ID in the Windows/PC version of the game?

Thanks! 😊

Snow_Rider · Answer

https://community.king.com/en/pet-rescue-saga/discussion/comment/3634110#Comment_3634110

Thanks for getting back to me. Can you please share your Player ID? You can learn how to find it here:

https://petrescuesaga.zendesk.com/hc/en-us/articles/28714939457437-How-can-I-find-my-player-ID#%20

Pusemuckel · Answer

Hi Snow_Rider,

thank you for getting back to me and for passing my report on to the game team.

Yes, my report concerns both the Weekly Challenge and the Daily Level Challenge.

I already attached four screenshots to my original report yesterday. One of them shows the Daily Reward with the announced rewards of 2 Hammers, 2 Balloons and 1 Rocket.

I also completed the Weekly Challenge yesterday and finished in 1st place with 137 levels, with a very large lead over the other players.

In both cases, the rewards were displayed, but the boosters were not added to my inventory.

The screenshot I have just shared in this conversation is only the new Weekly Challenge, which started on Monday and is still running. It is not the challenge I was reporting about.

I hope this clarifies which rewards I am referring to. 😊

Thank you again for checking this with the game team!

Best regards,

Pusemuckel (king9676)