paid 9 gold bars for 109 extra moves, got 5

Susan_McIntosh

I’m on level 3878 and have been for weeks, maybe months! Got a pop up that I could pay 9 gold bars for 109 moves, so I took it, but got only 5 moves. Gold bars don’t come easy to me. Please give them back. I would not have paid 5 for 5 on this level, so please return all 9. THANK YOU.

MasterNoob

Hi my friend sorry to hear this it can sometimes an issue within the game.
Please try the following lets see if it helps 💓
Force close apps and restart your device.
Check that you have the latest game and device updates
You need a strong connection wi fi is better and at least 2gig of free memory then clear the game cache as overloaded cache can create issues
Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
iOS: Settings > Safari > Clear History and Website Data
If the issue persist, please, https://soporto.king.com/contact