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Money withdrawn from my account without receiving the golbars

Gabriella61

please check what happened, as I was purchasing the special offer for hard levels, paid yet the message was that my purchase was unsuccesfull and no money was withdrawn. That is false, as I have my account checked. " Metapay*jwpgs624g4" coded on my balance. Not the first time that this happens. Thank you!

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Gabriella61

Thank you Lynette! I'll look into it.

Lynette

Hi @Gabriella61
Have a look at the link below on purchace problems, note that you can choose your device at the top of the page so the information is relevant to you.
Purchaces and Payments