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Daily Challenge - Not available or not working

13

Answers

  • CynthiaH
    CynthiaH Posts: 4

    Level 1

    Same issue, counts down then resets to 24 hrs, last played on Thursday

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    it's not a permanent fix but I do this in the meantime: clear cache (android app), log out, restart device, log in. Just clearing cache and reloading don't seem to work.

    Anyway, the daily challenge appears in the old design after I log in and I can play it normally. The next day I have to repeat troubleshooting because the problem is still there but it's something at least. Hope it helps :)

  • wilmabosman
    wilmabosman Posts: 9

    Level 2

    Daily challenge not working on my phone, but it does work on my laptop. I can play the levels on my phone but not on my laptop? Please help!

  • Did same as pitty_kitty three times yesterday and finally worked. Seems to be ok today too. Maybe will be able to send my team coins soon too 😉☺️. Advice for that was "use features while they are there as they change". Funny people can send to me huh? 😉

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hi @wilmabosman , for your laptop, what platform are you playing on ? if you used to play on king.com please note you can't play on it anymore because flash player is no longer supported, more information HERE

    You may continue to play on facebook with a HTML5 supported and updated browser and on windows app if you have windows 10.

    If you're having issues with playing on facebook please check for browser update. You can check if your browser is up to date by visiting this site:

    https://www.whatismybrowser.com/

    Let me know 😊

  • zeib
    zeib Posts: 0

    Newbie

    Ever since moved to Events folder. Also the Weather challenge just disappeared after 3 levels. it generally follows the mountain challenge! Please fix ASAP. Thank you.

  • p3l56___
    p3l56___ Posts: 1

    Level 1

    Hi what happened to the daily challenge. Every time I go to play it got the last 3 days, it’s counting down from 18 hrs. This morning it got to 8 hrs. and when I went to play, it was back on 18 hrs. Hoping I don’t lose the other events also. Please find the problem and fix it. Thank you in advance. Hope it can be fixed.

  • kiara_wael
    kiara_wael Posts: 156,993

    Hi and Welcome To our Community

    From CM . An issue seems to have occurred in the Daily Challenge so it's not available or not working for some players.

    A fix for this issue is on the way and I will post any news or updates on this here.

    Stay tuned and thanks for your patience!

    For more detail here


  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Answer ✓

    The Daily Challenge has now been fixed and should be working on all platforms and devices!



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