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Failed to connect
Comments
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I had that problem yesterday. Now today it just goes to a black screen when I try to play a level. I can play all my other games just fine, so I know it's the game and not my lap top.
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I am getting messages at least 6 times a day telling me that my internet is not working, when it is. This is so annoying as I love playing this game. Can someone please fix this problem please? Thank you.
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When I click on a level in the Mystery Mountain event it only shows a black screen instead of the game. This has been happening since late last night. I can play other king games with no problem and levels on the regular game, just not the event. That means I don't get to complete the event for the boosters and gold bars. Last week I had the issue with the no internet message and couldn't complete the event too.
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I am having trouble playing level 2398 and also level 4 on weather alert keeps coming up needs internet connection but I can gp back and play other levels no problems so am connected can someone please help thanks Robynne
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Hello 👋.
Welcome to the sweet King community. You should have posted to the support area, you can still post there if you want.
I'll try to help you, but I don't quite understand your question.
Are they two questions?
On the one hand you have a connection error, right? and you are also asking for help because you got stuck at level 2398
That is what I understood. I am right?
If you give me an answer I will help you,
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Hi there I am having error coming up saying I am not connected to internet when I try to play level 2398 and also level 4 on weather alert but I am connected as I can play other levels with out a problem please help thanks Robynne
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@robynne Hi is this for Pet rescue Saga as you are in the Candy crush saga Forum.
I will tag @kiara_wael as she knows most things if this is for PRS
Link for PRS below
Thank you
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This is happenning to me too- the black screen and i cannot play the game!!!!
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It makes no difference when i clear cache or change browsers either
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Hi @robynne . Welcome to our Community
Which device are you play ? Computer through Facebook game room ?
Please check this page
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