I sure wish you would fix this game for weeks now it's acting up, this week I can't play mystery mountain , gets to 2nd level of the mountain and and screen turns black when I hit 3 on 2nd level on mountain, can't have any fun with game when it does this!
The black screen is very annoying. I've tried all the hints that have been posted. I'm thinking of leaving this game, dependent on what happens in the following days.
all I have is black screen or no internet connection sign what is the deal , i can play the regular game but not rain forest or the mountian , and I cleared all cookies and cache still can't get it.
🔶 Take a look at info provided in the link below regarding error messages when trying to play Pet Rescue Saga & follow the steps described therein to make sure your Game gets the fixes released for this issue.
I am stuck on game 3388. I hit play and get the black screen. I have cleared the cache, I have deleted and reloaded the game, I have also installed Firefox and still get the same black screen. I also have it installed on my PC (I run Windows 10) and it loads from the start of game 1. When it finally opens I get the "Failed to connect" message. Any assistance would be appreciated.
I am the same as others - I get the black screen and then no internet connection- I can play all the in game games- the daily specials - the circus or mountain but not the level- I have cleared the caches and cookies-
Answers
I did all your not helpful tips and I am still getting a black screen for a week now!!!!
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0 · Helpful Woah! Sweet Love HahaI sure wish you would fix this game for weeks now it's acting up, this week I can't play mystery mountain , gets to 2nd level of the mountain and and screen turns black when I hit 3 on 2nd level on mountain, can't have any fun with game when it does this!
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0 · Helpful Woah! Sweet Love HahaI won't be playing this game anymore- it is useless. Black screen for days now.
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0 · Helpful Woah! Sweet Love HahaThe black screen is very annoying. I've tried all the hints that have been posted. I'm thinking of leaving this game, dependent on what happens in the following days.
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0 · Helpful Woah! Sweet Love Hahafinally I can play pet rescue black screen gone!
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0 · Helpful Woah! Sweet Love HahaHi @msnaenae .
Thank you for good news . Happy saving
🐾🐾 PRS Game of the Month 🐾🐾
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0 · Helpful Woah! Sweet Love Haha(EDITED by CM - Unsupported language)
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0 · Helpful Woah! Sweet Love Hahaall I have is black screen or no internet connection sign what is the deal , i can play the regular game but not rain forest or the mountian , and I cleared all cookies and cache still can't get it.
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0 · Helpful Woah! Sweet Love Haha廾𝗂 @msnaenae, @chaudronvert & @Schlichting, welcome to the Community!
🔶 Take a look at info provided in the link below regarding error messages when trying to play Pet Rescue Saga & follow the steps described therein to make sure your Game gets the fixes released for this issue.
🐾 Win Gold Bars & other prizes for your Game ---> HERE 🐾
❣️ .𝕃𝕠𝕧𝕖.𝕚𝕤.𝕒𝕝𝕝. ❣️
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0 · Helpful Woah! Sweet Love HahaBlack screen ......week with , a day with out and its back. !! Have followed all the steps to no avail
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0 · Helpful Woah! Sweet Love HahaHi and Welcome to our Community
The black screen issue is being looked into, meanwhile please try another browser. It seems to happen mostly on Google Chrome only.
Please clear the cache and cookies on your browser to make sure the fix reaches your game.
Make also sure that the browser is up to date
and Please try this one
Open Facebook , click more tools and Clear browsing data and log in to facebook and open Game PRS
Check also the thread here:
🐾🐾 PRS Game of the Month 🐾🐾
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1 · Helpful Woah! 1Sweet Love HahaI have been stuck on game 3181. I hit play and only get a black screen. It has been that way for over a week
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0 · Helpful Woah! Sweet Love HahaI am stuck on game 3388. I hit play and get the black screen. I have cleared the cache, I have deleted and reloaded the game, I have also installed Firefox and still get the same black screen. I also have it installed on my PC (I run Windows 10) and it loads from the start of game 1. When it finally opens I get the "Failed to connect" message. Any assistance would be appreciated.
- Report
1 · 1Helpful Woah! Sweet Love HahaI am the same as others - I get the black screen and then no internet connection- I can play all the in game games- the daily specials - the circus or mountain but not the level- I have cleared the caches and cookies-
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0 · Helpful Woah! Sweet Love Hahaall I have is black screen or no internet connection sign what is happening I love this game and cannot play
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0 · Helpful Woah! Sweet Love Haha