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Level 1000//Level 2000//Level 3000//Level 4000//Level 5000//Level 6000//Level 7000//Level 8000//
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Hi and Welcome to our Community
please clear the cache and cookies for your browser and make sure to use Google Chrome, Mozilla Firefox or Opera wherever possible. If you’re still seeing the issue after trying these steps, then we would strongly recommend you try to play on mobile instead.
If you have a Windows PC you can also download the game app directly to your computer from Microsoft Store and play via the Windows app instead. Click here to download the game to your PC. Windows 10 is required to download the game, Windows 7 or older systems are no longer supported by Microsoft.
If you’re still experiencing this and it has affected a purchase you’ve just made, please email Player Support here to get the purchase corrected.
For more detail info here
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Hi, i'm experiencing what seems to be a bug on Mystery Mountain on the latest version of Chrome.
I've tried removing the app from Facebook, clearing the browser cache and cookies, and reinstalling everything to no avail.
I get the error ERR_CONTENT_DECODING_FAILED when it tries to load level 3 of mystery mountain, which seems to be coming from the file levels.episode54.zip .
Here's a screenshot
Can anyone help?
Thanks!
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Hi and Welcome to our Community
Connection Internet issue is being looked into, meanwhile please try another browser. It seems to happen mostly on Google Chrome only.
Please clear the cache and cookies on your browser to make sure the fix reaches your game.
Make also sure that the browser is up to date
also check this page
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Player ID 1007353621. I have been getting the above message whenever I try to play Weather Alert, Magic Mountain and assist fellow players when they are stuck. I have cleared my cache, deleted and reloaded the game but it still appears. Currently on Level 7of Weather Alert but it won't go further because of 'internet issues'. There is nothing wrong with my internet. I have tried Chrome and Firefox - same thing. I can only play the normal game levels. This has been going on for over a month now. Can you please fix it?
