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Black screen on Facebook
Answers
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again,49 moves outta 50 and NO pets to be seen,1663
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How long do these fixes usually take? It's been nearly 3 days. I have changed browsers, cleared cache, uninstalled and reinstalled. I installed the app, and that will not sync with facebook. I've been playing this game for 6 years. get it fixed! We shouldn't have to do all these useless workarounds. fix the facebook game!
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When playing mystery mountain this weekend I have been able to play levels 1 and 2 no problems but when I get to the 3rd level I get all the way to number 5 when it goes black and wont load the page. this has been happening time and time again. I can go all the way back to the bottom only to get to the fifth at the top and it again goes black and will not load. STUCK and can't proceed :(
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Hi and Welcome to our Community
Please try the trouble shooting steps HERE
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I have contacted before due to an ongoing issue of not being able to play levels getting a black screen but losing lives.
I can play everythng else, ie Weather Alert, Mystery Mountain, helping others.
Please help.
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I am still having the same problem can't play levels or mountain been 2 weeks now please help me
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nie mogę grać ciągle mam czarny ekran a potem kota
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Hi and Welcome to our Community
The black screen issue is being looked into, meanwhile please try another browser. It seems to happen mostly on Google Chrome only.
Please clear the cache and cookies on your browser to make sure the fix reaches your game.
Make also sure that the browser is up to date
and Please try this one
Open Facebook , click more tools and Clear browsing data and log in to facebook and open Game PRS
Check also the thread here:
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Have tried all your work-arounds and non help. I'm using Chrome and Microsoft Edge. I can go back and replay levels, but cannot proceed any further with black screen. This has been going on for me for 3 days! and my the sounds of it, other have had issues for several weeks. Just fix the game already!
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muchas gracias por el consejo , vere que sucede... gracias!
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