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Sudergirls
Sudergirls Posts: 1

Level 1

I’m on level 3210 and got a new phone. I was able to keep my levels when I loggen onto my account on my new phone but my 100’s of boosters are gone! Why?

Comments

  • PummyRaj
    PummyRaj Posts: 44,080
    edited January 2021

    Hello @Sudergirls A Warm Welcome to our Wonderful King Community 🤗

    I am very sorry to hear about the issue!

    Unfortunately, our saved up boosters and the lives sent by the friends won't be transferred to a new device -- because they are stored on the local memory of the device.

    Where as, the Gold Bars and the level progress are saved to the game itself. That is reason, you did not get the boosters onto your new phone.


    But the good news is, if you have not deleted the game from your old phone, then you can still play the game and use up all those boosters.


    Hope this made sense! Please let me know if I can be of further assistance. You can simply type your reply in the empty box given below.

    Thank you for posting in the Community! Have a Pettastic weekend ahead 🐰 🐶 🐰

  • PummyRaj
    PummyRaj Posts: 44,080

    Hello again @Sudergirls 😃

    If you would like to earn some Gold Bars for your game, here are some contests that are going on at present....

    1) Win 30 Gold Bars by playing 3 old levels

    2) Guess the Score and win some Gold Bars


    Please let me know if you have any questions!

    Have a great day and a wonderful weekend ahead 🐨 🐨

  • Slipperoo
    Slipperoo Posts: 9

    Level 2

    I hope I can figure out what I'm supposed to do

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