The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
😺 Furry & purry right now in Pet Rescue Community!
🐾 Claim your milestone level badges:
Level 1000//Level 2000//Level 3000//Level 4000//Level 5000//Level 6000//Level 7000//
🐾 Claim your milestone level badges:
Level 1000//Level 2000//Level 3000//Level 4000//Level 5000//Level 6000//Level 7000//
Compensation for Microsoft Payment Errors
@Crazy Cat Lad I received an email with the above title that reads:
Here at King we have identified that you tried to carry out a purchase in Pet Rescue Saga, but our payment method failed. Due to this, we have decided to compensate you for your troubles with the following Microsoft Gift card you'll see below.
It's lists a unique code number and there is a "Redeem Here" button.
When I click on the button it takes me to a Microsoft login. Once there, there is no indication that I have a credit or any instructions of how to redeem the gift card.
Help!
Thanks,
Kat
Best Answer
-
@Diamond Lim - thanks for trying. Neither of those options worked.
I did some additional searching online and found instructions for redeeming a Microsoft gift card.
@shel712 try this. Redeem a gift card or code to your Microsoft account
Answers
-
@kiara_wael or @Diamond Lim - are you able to help us?
-
Hello there! @Kat-6 👋
How about you tried these steps (Purchase Issue/Problem - Any Devices) that I hope this helps. 😊
If it's still not worked, you can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they help you but it taken longer.
Have a nice and safety day! ❤️😊
-
@Diamond Lim - thanks for trying. Neither of those options worked.
I did some additional searching online and found instructions for redeeming a Microsoft gift card.
@shel712 try this. Redeem a gift card or code to your Microsoft account
