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Grow a pet
Hi, I have spent so much time on “grow a pet” I finally reached 45 gold bars but the app crashed. Logged out back in and nothing. Removed app re downloaded and bam back to start. All gold bars gone. How can i get my gold bars back? I was connected to Facebook so all progress was supposed to be saved. No change to level but now also have all boosters gone and small padlocks instead
Answers
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Hi @litchi22 , Welcome to the Pet Rescuse Saga Community!
I'm sorry you did not get your reward 🙁 The best thing to do when this happens is to contact the help desk from within your game, this way they can see what went wrong and fix it accordingly 🙂
To do this, look for the gear wheel, then the 'help' button on your game screen, as pictured below:
Please let us know if you need any other help, and while you are here in the Community, visit some of our other sections (like the contest area where you might win more gold for your game!)
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I did but they still did not solve my problem, all they told me was to update the game which I did but the same issue happened. Even recently with the new grow a pet that came a few days ago, I completed it, but I still was not able to claim my gold bars 🤷🏽♀️ I’ve contacted them again and they have not responded.
