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Furry event and other events are not working all of a sudden when i try to log into my account it says connection error! I am getting emails etc.
I hope i have posted this correctly
@shadow10 Check your game settings at the link below:
Make sure Pet Rescue Saga is 'active'
https://www.facebook.com/settings?tab=applications&ref=settings
Also, scroll down on the same page to Preferences, make sure they are also turned on.
"Preferences
Apps, websites and games
Gives you the ability to use Facebook to log in to and interact with third-party apps, websites and games, as well as connect accounts you have with other apps, websites and games to Facebook."
I dont think i am logged in when i try still having error message even though i have cleared cache and cookies. Updated my profile as i noticed incorrect email address. I dont know what else to do? J have no Mystrey Mountain to play tonight.🙁
Hi @shadow10
The event problems are due to a glitch that we're waiting on a fix for.
The 'connection' message is a seperate issue.
Sometimes the game it's self cannot connect for various reasons. Simply logging out then back in again can help. But often you'll need to clear the cache and cookies for your browser.
Also make sure, if you're logging in via facebook that all your app settings are up to date and that facebook has the correct permissions to connect with your game.
I hope these help 🙂
I came here yesterday for an answer to this same question. A lot of players have commented already and the company say its a glitch and it's being worked on. Hope that helps somewhat.
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