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Please help me fix this ! My problem is the Login Streak.

2

Comments

  • Cheryl_Sherman
    Cheryl_Sherman Posts: 17

    Level 2

    edited April 2023

    I seem to be missing an event, and noone seems to care about the log in streak #'s, CAN I PLEASE GET SOME HELP WITH THIS STUFF ??!!

  • Lynette
    Lynette Posts: 7,050
    edited April 2023

    Hi @Cheryl_Sherman

    Which event are you missing? Let us know and we might be able to help ๐Ÿ™‚

    Often events are only for a specific device and there is always a small percentage of players who don't get an event when others do.

    The log in streak is on the list of problems to be fixed, but as it does not affect gameplay it is not as high a priority as some other things.

  • Cheryl_Sherman
    Cheryl_Sherman Posts: 17

    Level 2

    edited April 2023

    I've had this problem for a couple months...facebook, desktop and mobile. On one of them , the game reset itself, lost my Petopia as well ...

  • Lynette
    Lynette Posts: 7,050
    edited April 2023

    Hi @Cheryl_Sherman it's just a problem in the way the numbers are written, it does not affect the game in any way, so is a minor problem.

    It is on the list of things to be fixed in the game ๐Ÿ™‚

    You would have lost Petopia on desktop because it was not working properly so had to be removed, for everyone. Usually it is only on mobile.

  • Lady_Choo
    Lady_Choo Posts: 26,068

    Hi @Cheryl_Sherman as we have replied in the posts here and here and here and here and here where you were advised each time that it is an issue that the pet studio are aware of, I would kindly ask that you read the reply on this thread and if you want to ask if there is any change, you can ask here. Unfortunately sometimes less important issues get pushed behind other more important issues. While I know its annoying, its more annoying for those players right now who can't get into their games and would prefer that to be fixed. So we really do appreciate your patience ๐Ÿ™‚

  • Benfel
    Benfel Posts: 5

    Level 2

    My log in streaks is the same, I was up to 277 in my streak and then that disappeared and now it is just numbers with full stops between them. It kind if looks like a date and when the last number gets to 9 the next time you log in it goes back to zero!

  • Lady_Choo
    Lady_Choo Posts: 26,068

    Hi @Benfel I appreciate the frustration you're having right now. There is an issue with this, that the studio is investigating, but we don't have a fix time yet.

  • Lynette
    Lynette Posts: 7,050
    edited April 2023

    Hi @Benfel try reading your log in streak without the stops and zeros - you will see that your number is still advancing.

    For example this log in below is 349, tomorrow it will say 3.0 5.0 0 (the final number being zero) but the second number has advanced and the streak is now 350


  • Lady_Choo
    Lady_Choo Posts: 26,068

    Thanks @Lynette that part went completely over my head, I am glad you spotted it. Maths clearly isn't my strong suit either ๐Ÿ˜

  • Benfel
    Benfel Posts: 5

    Level 2

    Thanks Lynette, would never have picked that up! Much appreciated ๐Ÿ˜„

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