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Please help me fix this ! My problem is the Login Streak.

Cheryl_Sherman
Cheryl_Sherman Posts: 17

Level 2

I tried to contact but noone seems to know what's going on

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Comments

  • Cheryl_Sherman
    Cheryl_Sherman Posts: 17

    Level 2

    edited April 2023

    Several weeks now I have completed 7 days in which at 7 days I should get gift and 3000 - this is on my desktop - I can't get the gift and 3000 even though I did play all week.Can someone help me with this?

  • Cheryl_Sherman
    Cheryl_Sherman Posts: 17

    Level 2

    edited April 2023

    The log in streak on facebook, also my desktop, and on my phone - they are all numbers with periods in between.

  • Lady_Choo
    Lady_Choo Posts: 26,068
    edited April 2023

    Hi @Cheryl_Sherman don't worry, the studio is aware of it and its on the list of issues 🤗

  • Cheryl_Sherman
    Cheryl_Sherman Posts: 17

    Level 2

    My Log In Streak numbers are all different. There's a period . in between the numbers, so it's not telling the correct levels I'm on. Is this only a problem for me? Am I the only one? King ! Please Fix !

  • Lady_Choo
    Lady_Choo Posts: 26,068
    edited April 2023

    Hi @Cheryl_Sherman Don't worry, you are not the only one and the studio are aware of it and investigating it. 🤗

  • MiladyR
    MiladyR Posts: 10,657
    edited April 2023

    @Lynette I lost my login streak. Today should have opened to 64, but it went back to 1.

  • Lady_Choo
    Lady_Choo Posts: 26,068
    edited April 2023

    Sorry not @Lynette but it might be related to the log in streak issues the game has had. I noticed mine was working today so it could be that they reset them all. It might not be though! We can ask the CM when they are back Tuesday onwards. I am assuming you logged in as normal?

  • MiladyR
    MiladyR Posts: 10,657
    edited April 2023

    Hi @Lady_Choo yes I logged in as usual. Oh I hope it’s fix, I’ll check it now.

    Oh no, it’s not fixed 😫. Today it says day 2 instead of 65 or 6.05.

  • Lady_Choo
    Lady_Choo Posts: 26,068
    edited April 2023

    I will ask our lovely CM if it could be related, but you might find it is and as a result of the fix that its reset and you will have to build it up again. Let me see what she says 🤗

  • Lady_Choo
    Lady_Choo Posts: 26,068
    edited April 2023

    Hi @Cheryl_Sherman apologies, I have just seen this. It seems to have got pushed down in the list and missed 😥 I realise that its to do with the log in streak again.

Hey! Would you like to give us your opinion?