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📢 Investigating Loading Issues - We Need Your Help! 🐾
Comments
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I have two phones and the game is not loading up on either of them. The banner comes up showing that his Pet Rescue and then it goes to the, and it just continues to load from there. Nothing else happens. I have the latest iOS update and I restarted both phones and I still have the same issue. The only thing I did not do was uninstall and reinstall the app, and that is because I do not want to lose any of the tools that I have saved
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Hi, there, Snow_Rider, iPad Mini, 6th generation, iOS 18.1. Starting about a week ago I had so many pets and buildings that the game was taking up to a half hour to load. About 4 days ago it got stuck loading and won't load since then. I hoped that the end of the Halloween special Petopia would free it up again but no, it's still stuck. I don't want to delete and reinstall the game because I have a lot of gold and tools that I would lose. Help!
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the loading issue started not long after Petatopia event started. The only platform it seems to work on is facebook (we don't seem to get that event on this platform). I also have it installed on my laptop running Windows 11, iphone 15 and ipad 9th generation and on all these three platforms the game will not load and the app version is the latest version.
