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DDesinstalei o app e reinstalei.
OOs níveis foram atualizados mas os boosters não.
Hi and welcome to the Community! 🤗
I completely understand your disappointment at losing all those hard-earned boosters from your device, worry not, allow me to explain why this happens.
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. However, as they are saved directly to your device, sometimes by deleting and reinstalling the game or with an update of either your device's operating system or of the game itself, then the boosters can, unfortunately, be lost.
We never recommend storing too many free boosters on your device, as not only is there a chance they may be lost, but they can also affect the gameplay.
Thank you for your understanding and I hope this won't affect your gaming experience.
Hope this helps! Have a sweet day! ⭐️
We’re aware that some players are experiencing a black screen while engaging with Petopia. The Studio is actively looking into this and we’d need a bit more information from you to reproduce the issue 👇 If you’ve encountered this problem, could you please share: The device and model you’re playing on The version of the…
All of a sudden the option to use gold bars to continue a level is just GONE! I was getting massive amount of moves I could purchase w/ bars but now the option does not come up. It goes directly to level failed. I am sure I am not alone in this issue. Game glitch that needs immediate fixing PLEASE!!!!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
