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My gold bar claim failed. WhatsApp can I do
Hi there, I completely understand your point with the hiccup faced, however there are multiple reasons you can encounter these type of issues, which is why we recommend these steps to try to avoid your future gameplay to be impacted.
I appreciate your understand and have a good day!
Ja gut geschrieben …
aber wenn es nicht geklappt hat dann gibt es dadurch auch nichts zurück.
Wir sind Nutzer, Anwender des Programms und sollten uns nicht um schlechte Programierungen kümmern müssen.
Hi @piggy0987 and welcome to the Community!
I am sorry to hear that you had trouble claiming your reward. We usually recommend these steps to correct this issue with your claim:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
Have a nice day!
We’re aware that some players are experiencing a black screen while engaging with Petopia. The Studio is actively looking into this and we’d need a bit more information from you to reproduce the issue 👇 If you’ve encountered this problem, could you please share: The device and model you’re playing on The version of the…
All of a sudden the option to use gold bars to continue a level is just GONE! I was getting massive amount of moves I could purchase w/ bars but now the option does not come up. It goes directly to level failed. I am sure I am not alone in this issue. Game glitch that needs immediate fixing PLEASE!!!!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
