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Rewards not received from Grow your Pet

Tatjana7515

I finished rescuing the dog and didn't get my 50 coins.

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Kevin_

Hi All,

Thank you very much for all your reports about the issue with the Grow your Pet rewards. Our development team has been made aware about this issue and will be looking into this. As soon as we have any updates about it we will let you know. For missing rewards, please contact our support team: https://soporto.king.com/contact

Thank you for your patience in the meantime!

All comments

dplumcreek

Why was my 50 gold bars claim denied? I was using my phone;

limarsin

I got the same message, so frustrating.

lulufrench

i grew the pet and didn’t get my 50 gold bars!!

Maleeda

I was awarded 50 gold bars, but I did not receive them. The message said I received them on another device but I didn’t. What happened to them?

Kevin_

Hi All,

Thank you for your patience in the meantime!

ddz32000

I always do the 50 free thing it said I claim on another device?

Fandango7

??…..

cbolt13

How do I get them

lesark

I have completed the Pet Rescue challenge to receive 50 gold bars after collecting red squares. It has come up saying I received them on another device which I do not have and my iPad is the only place I play. Can this be checked out, please.

Fizwaz

I have been a big fan of this game but I won’t be playing in the future if it does things like this!

Fizwaz

I completed the red blocks quest quest yesterday but the game said my claim had failed for the reward! This had cost me money to complete so I’m seriously disappointed

King3143

me too, around same time !!!

gattootto

Non ho ricevuto i 50 lingotti vinti 😡😡

Tatjana7515

Me too.I finished rescuing the dog and didn't get my 50 coins.

Nevyahlove1

I finished rescuing the dog and didn't get my 50 coins. What happened?

Juanabeat

No obtuve el pet rescue los lingotes de oro cuando complete la caja sorpresa

1stratos

Finished my grow a pet and didn’t receive my prize either

tinat66

I finished my grow a pet but my prize claim errored and I didn’t receive it. Has this happened to anyone else?

Kevin_

Hi @Fraya45 and welcome to the Community!

I am sorry to hear that you have not received your Gold Bar rewards. Could you please Contact Support directly so that we can best further assist you.

Kevin_

Hi @knele and welcome to the Community!

I am sorry to hear that you had trouble with your rewards.

I am sorry to hear that you have not received your Gold Bar rewards. Could you please Contact Support directly so that we can best further assist you.