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I had just won my Gold bars and attempted to claim them when it told me I already claimed it on another device. Which I DIDN'T do. Please provide my Gold bars. Thank you
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Hi, please read here:
Was the denied good bars issue ever fixed? I missed mine, but thought it was being worked on, based on message from help center
I was also told the bars had been collected on another device
They never fix any issue when rewards are not given
I expect they will say the usual thing like they are working on it or to restart the app or clear cache and say it's an us problem rather than give the rewards out
Same here yesterday, I earned 15 Gold bars, said exactly the same thing to me too
same thing happened to me so annoying
And to add myself to the list 50 gold bars not awarded what is the point of attempting challenges if the awards fail?
Myself didnt recieve 50 gold bars on the last event. You get them on. Still waiting now
me too
50 gold bars denied, just like so many other players it seems. What is the fix?
I had 19 gold bars denied.
Anche a me stessa cosa!!!!!
the event is over and I was just DENIED my gold bars. It said I collected them on another device and I DID NOT. I want credit for these bars Your players have been commenting about this all week Why have you not done something about this Why hasn’t it been fixed yet!!
I had 45 gold bars and was denied 😢
So ging es mir auch
Also denied my 23 gold bars. Something wrong ?
Ich schließe mich an .Bin stinksauer,hatte schwere Spiele.Booster geopfert und dann angeblich Goldbarren auf anderen Gerät abgeholt.
I seem to be adding to the growing list of people being denied the 50 gold bars. When is this going to be resolved ??
I just collected 50 Gold Bars and when it asked me to claim them it said claim failed. I spent money to get these 50 Gold Bars and got nothing? The events gone how can I claim them? I’m not happy about spending my money and getting nothing back.
50 gold bars denied !! Now what kind of support are we going to get for this inconvenience? I'm thinking nothing but late apologies
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