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Where's this weeks mystery mountain
Mystery Mountain is typically only every second weekend during Petopia events. Hopefully we'll see it next week.
Hi and welcome to the Community! 🤗
I am sorry to hear that the Mystery Mountain event is not showing up in your game, I will be happy to explain what is happening.
Please note that special events like Mystery Mountain are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often.
However, events and features in our games can temporarily disappear when there is a connection issue during login. Normally, it comes back after you do one of the following:
01- Play one level
02- Close the app and restart your device
03- Check that you have a stable connection
Please note that these steps do not guarantee that the feature will return, and we are sadly unable to add features back manually. 😕
I hope this helped! Have a sweet day! ⭐️
We’re aware that some players are experiencing a black screen while engaging with Petopia. The Studio is actively looking into this and we’d need a bit more information from you to reproduce the issue 👇 If you’ve encountered this problem, could you please share: The device and model you’re playing on The version of the…
All of a sudden the option to use gold bars to continue a level is just GONE! I was getting massive amount of moves I could purchase w/ bars but now the option does not come up. It goes directly to level failed. I am sure I am not alone in this issue. Game glitch that needs immediate fixing PLEASE!!!!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…