Error message when playing on Facebook?

abilady · April 2019

Game ID: 10157482960161015. Constantly freezing after 2 - 3 plays. Weather Island will reset to level 1 if I am under level 4 when it freezes. Couldnt even do Mountain due to freezing and resetting. Very frustrating to reset and go through all the crap before it gives you the game just to do it all again after 2 plays. I was up to date on levels until this started and now I cant even play the levels with my earned freetime because of freezing and using up my time.

Kaz_Jouchims_301 · April 2019

Hi there, my user id is 1017770916. When i play Pet Rescue Saga on my computer i get this message. Yet i can play it on my phone. Please help this has been going on for 3 days now.

Image: https://us.v-cdn.net/6030983/uploads/editor/fh/wdjcr8dwifpi.jpg

Kaz_Jouchims_301 · April 2019

How long does it take to fix an error. I have put in 2 requests now with no reply

sam_123 · April 2019

here is a new complaint for me while helping friends . it seems if i use a boost on the game it freezes up on me when i am about to win the game. this has happen at least 5 times today. my friends that i help don't have many boost so i have to be careful win using them and only use them when i know i have a good chance of winning.

Crazy Cat Lad · April 2019

@abilady
Which one of the three error messages do you get?
Or does the game just freeze for you?

abilady · April 2019

The orange cat and it just freezes also - both

abilady · April 2019

I had 2 hours of free play and it took 5 levels of play to use it all due to freezing while ending the level or while playing the level. Very frustrating.

Jean_Kerr · April 2019

ID: 1007172911 You have experienced an error..."
4 days now, cleared cookies, cache, history, tried different browser, currently trying firefox 66.0.3

chezm · April 2019

ID: 1007353621 It has been a week since I have been able to log in. I am getting the "You have experienced an error" message. This occurred right after I finally managed to clear a level I have been stuck on for a few weeks.

Priscilla_Nooner · April 2019

My ID is 1013691234, I got the You have experienced and error. I had just won the level, got the error and now I have to redo the level. This caused me to loose 6,000 coins as I bought a spring thing to help win the level .Thank you

Miriam_Torres · April 2019

ID # 1031078516 I get the error message on my computer every time I play pet rescue saga, it has been going on for months, when are these error going to be fix?

Jean_Kerr · April 2019

Jean_Kerr said:

ID: 1007172911 You have experienced an error..."
4 days now, cleared cookies, cache, history, tried different browser, currently trying firefox 66.0.3

STILL NOT FIXED, THIS IS RIDUCULOUS

Patrick-6 · April 2019

Crazy Cat Lad said:

Do you keep getting any of these three error messages when you play the game on Facebook?

If so, please post below your Game ID and which one of the three error messages you get when you play so we can investigate the issue.

To find your Game ID, please open the game on Facebook on your computer. Scroll down the page all the way to the bottom and click on the "Find my ID" to the left and the number will appear.

Patrick-6 · April 2019

Game ID 1027046543
I use FB Gameroom and keep getting the Orange Screen, usually when completing a level on either of the Mountains.

Edit, just had the Orange Screen playing on FB using Firefox browser.

t0nja · April 2019

Hi,
I have been getting the You have experienced an error that we are working hard to find. It happens about every 3 games I play.
My ID is 1081318718

Thanks!

Error message when playing on Facebook?

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