How can I recover the progress I had accumulated for years

Question

my progress was inadvertently deleted the I had built up for years.  Can I recover it?

Alex_The_Witch · Answer

Hey there @kaylajoy ! I hope you're doing well.

I understand you're having some trouble recovering your old progress. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community.

For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Contact Us

Our team is available 24/7. Thank you in advance and have a great day! 🌞

Laflor · Answer

Hola @kaylajoy, que lastima 😓 yo no se, pero has mirado en el "centro de ayuda" de la comunidad? Puede que alli te puedan ayudar mas especificamente, suerte!