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Hello and welcome to our Community, @Ruth_2020! 👋
We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. 🗺️
Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. 💬
Tip: If you're looking for support, you can visit our Help Center which is available in your language! 💪
Thanks for understanding and hope to hear back from you soon! 🍭
We’re aware that some players are experiencing a black screen while engaging with Petopia. The Studio is actively looking into this and we’d need a bit more information from you to reproduce the issue 👇 If you’ve encountered this problem, could you please share: The device and model you’re playing on The version of the…
All of a sudden the option to use gold bars to continue a level is just GONE! I was getting massive amount of moves I could purchase w/ bars but now the option does not come up. It goes directly to level failed. I am sure I am not alone in this issue. Game glitch that needs immediate fixing PLEASE!!!!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
