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Off-Topic

Problem

rt66girl

all I can do petopia is grow flowers . Where are my animals?

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zhozac

whats?

MustardCyborg

That's good news! Although I didn't do anything on my end, I'm happy it's now working!

Belated July 4th wishes!

rt66girl

Don’t know what you did or what I did . lol

It starting working . Thank you so much !

Happy 4th of July

rt66girl

Doreen DeGregorio Fratz

1103444334

Thank you oh I do hear a horse every once in a while lol

MustardCyborg

Thanks for the screenshot!

Based on the image, you seem to have very few buildings. I'll need to send you some troubleshooting steps. Please first send me your User ID:

DO NOT TAP ON PLAY.

Tap on "My Profile"/ "Account".

In the upper part of the screen, there will be the King logo. Would you be so kind as to double-click on it, please?

Copy that number and send it to me, please.

Awaiting your reply!

rt66girl

I hope it worked . It’s below this reply.! Thank you

rt66girl

https://we.tl/t-wJQWdNn24B1sz72a

MustardCyborg

Thanks for getting back, @rt66girl!

Considering you're having issues sending the screenshot, please use this website called WeTransfer and upload your file in the following way:

In the "Request files" small screen, next to "Transfer" select the "..." (three dots).
Then between "Send email" and "Create link", select the option "Create link".
Scroll up and tap on the "+" icon above "Add files" to add your file (as you can see, you can also send a folder of documents if needed).
Select your file and tap "Open" to add it. Your file will be chosen.
Now input your email address, in case you haven't registered for an account and tap "Get a link" next to the "..." (three dots), so your file is uploaded.
Once that's done, the file will be uploaded and you just tap "Copy link".
Paste that link in your next reply to us.

Have a great day!

rt66girl

I won’t accept the picture it’s missing I character it says. Oh well . Thanks anyways

rt66girl

I sent the picture through my email. Hope you got it . Thank you

MustardCyborg

No worries at all, @KarenGilley!

KarenGilley

@MustardCyborg - cool to see you're offering support.

MustardCyborg

Hi there, @rt66girl!

I see you mentioned you can only grow flowers in Petopia. You should be getting buildings as you pass levels.

Could you lease share a screenshot depicting the issue?

You can follow these links for steps on how to take a screenshot if need be: Android / iOS Apple / Amazon / Windows 10 / Windows 8 / Windows 7 / Mac.

Awaiting your reply!