acct recovery possible?

Question

I got a new phone and I am trying transfer my progress from one phone to the next, but I typed the email wrong when making the account, so i cant access the email. I have so much progress, I am on level 19,775. My name is king1814 and the email is brent.chamberlain91@gmail.com, but it is supposed to be this one. Please let me know what I can do thanks!

CurtisyM · Answer

Hi @brent91!  👋

I hope you're doing well.

I understand you're having some trouble with transferring your progress. 😣

Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. 🛠️

For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Contact Us 💌

Our team is available 24/7  ⌚️

Thank you for understanding and wishing you a great day!  🍭