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Hi @Cookie53 !
I understand how disappointed you must feel over losing so many stored Lives in your game.
Lives can occasionally be lost with an update of the game, when the game crashes, after clearing the cache on the browser you play on or clearing the cache in the mobile app.
Lives can also be reset after
various technical issues either in the browser you play on or on Facebook,
or, if you play on mobile technical issues either in the game itself or on the
mobile device you are playing on.
Bear in mind also that if you have loads of
Lives stored for some time and do not use them, the game can reset the mailbox
to free some memory and improve the game's functionality. Therefore we
recommend to not collect hundreds of Lives or saving them for a longer
time.
Lost Lives cannot be restored I'm afraid, but you can ask for new Lives as many times you wish.