The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Contact us here and tell us what went wrong exactly and we’ll help you out.
Here are some examples of possible sticky situations:
Don't worry! We can help you find the solution to your purchase issues. If you can't seem to solve it. Don't hesitate in contacting us here.
Our Player Support usually refund some of these purchases one time, so please send them an email as Lynette advised above. Please note that they may also deny a refund of the same reasons as Google Play.
In order to avoid these unauthorised purchases on your Google Play account in the future, please set a PIN for purchases in the Google Play Store or remove your payment details from the account.