"Team" won't let me click on the next level to progress

MelpomeneM13 · December 2019

I can no longer play my game because I keep getting "your team" box that opens up and I can't go anywhere. I've tried playing the level before and the darn "team" box pops up again. What is up with this new TEAM thing...I want to opt out. This is messing up the game royally. Someone please tell me how to get past this, it no longer works on fb on my desktop, or on my android phone...it's stuck on this darn "TEAM" thing that I never agreed to...

tsaytds · January 2020

Hi, did you try the " leave team" option (tab the question mark at the upper left corner of the team page) ?

kiara_wael · January 2020

Hi @MelpomeneM13, Welcome to Our Community

Im Sorry for the inconvenience in the game. You can leave the team by pressing the orange button in the top left corner

Image: https://us.v-cdn.net/6030983/uploads/editor/c5/rn85v6jfoiux.jpg

Let me know if you need any further help or have any question.

loveablemary · January 2020

My mother does not have the red leave team button can anyone help me figure out why she does not have it her team is not playing she would like to join a new team

kiara_wael · January 2020

Hi @loveablemary , Welcome to Our Community

Here new Look for " Team ", make sure update your game

Image: https://us.v-cdn.net/6030983/uploads/editor/br/0gyxqyyoe6su.jpg

Image: https://us.v-cdn.net/6030983/uploads/editor/ec/9p3ky7ga3awj.jpg

Image: https://us.v-cdn.net/6030983/uploads/editor/zh/hee06klx9rrs.jpg

Let me know if you need any further help or have any question.

loveablemary · January 2020

We have already updated the game and even uninstalled and installed it again and my mother still does not have the red leave team button on her game she is in a team but it will not allow her to leave that team and join a new team?

kiara_wael · January 2020

loveablemary said:

We have already updated the game and even uninstalled and installed it again and my mother still does not have the red leave team button on her game she is in a team but it will not allow her to leave that team and join a new team?

Hi @loveablemary

Could you please post a screenshot of this , So Our CM will reports this to Game Team

If you need assistance, please use: https://www.take-a-screenshot.org

MaryJohnson · January 2020

I made a account for my mother this is what her pet saga looks like. No leave team button and it has been updated and has been uninstalled and re installed

"Team" won't let me click on the next level to progress

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