level 3000

jimmymac01 · January 2020

hi, i just finished level 2999 and instead of taking me to level 3000 it went back to level 2100 ?? anyone know why and how to fix this?
thanks jim

kiara_wael · January 2020

Hi @jimmymac01 , Welcome to our Community

Are you playing on Mobile or Computer ?
Try Cheak App Update > Log out Game > Restart Device > Open Game > Log In and Connected to Facebook or King Account .

Let me know if you need any further help or any have questions.

jimmymac01 · January 2020

hi, im using my kindle fire. I tried rebooting and don't see a way to update candy crush soda on amazon. I went from level 2999 back to level 2100 and cant get back to level 2900
thanks for any help,
Jim

Sukanta_Biswas · January 2020

jimmymac01 said:

hi, im using my kindle fire. I tried rebooting and don't see a way to update candy crush soda on amazon. I went from level 2999 back to level 2100 and cant get back to level 2900
thanks for any help,
Jim

Please show me a screenshot of your game map 😀

tigger123 · January 2020

I've completed levels from 1- 3140. Haven't received any badges. How do you get them?

tigger123 · January 2020

kiara_wael · January 2020

Hi @Tigger29 . Welcome to our Community

Congratulations for your Level , Awesome, Share your Screenshot here , to get Badge Level 1000 - 3000 and badge Animal Kingdom Map.
https://community.king.com/en/pet-rescue-saga/discussion/276359/what-level-are-you-on#latest

jimmymac01 · January 2020

hi tigger, my problem is two days ago I finished level 2999 and instead of going to level 3000 it went all the way back to level 2100 I lost 900 levels and don't know how to get them back. Im playing on a kindle fire and would be glad to show a screen shot if you tell me how. but it will show level 2100. thanks,
Jim

Crazy Cat Lad · January 2020

Hi @jimmymac01 and welcome to our Community!

I understand that losing so many levels can be devastating.

Please let me also know your Game ID so I can check what happened and get the levels restored.

How to find the game ID number? If you play on Facebook check here and on mobile or the Windows app like this.

jimmymac01 · January 2020

hi, I think I have found my id (not sure) when I click on the cog 6 icons come up I clicked on the king logo and account settings come up along with irish McGuire and my email add.
is this it? thanks for any help I have lost 900 levels.Jim

Crazy Cat Lad · January 2020

@jimmymac01 The Game ID is a ten or eleven digit number.

Please follow the steps in the links I posted above.

jimmymac01 · January 2020

found it 6098610502 thanks for any help.
Jim

Crazy Cat Lad · January 2020

Thanks @jimmymac01 but there is no Pet Rescue Sagas connected to that game account, I was only able to find Candy Crush Soda Saga.

Is it that the game you have issues with?

jimmymac01 · January 2020

sorry, soda crush saga is the game i am having trouble with. am I on the wrong site?
can you still help?. thanks again. Jim

Crazy Cat Lad · January 2020

OK, thanks @jimmymac01 I am able to restore the game in Candy Crush Soda as well even though I'm not the Cm for that game.

Your game looks now be restored to level 3000 in our system. Did you get it sorted out already?

jimmymac01 · January 2020

thanks for your help. appreciate it.
Jim

level 3000

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