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Level 1000//Level 2000//Level 3000//Level 4000//Level 5000//Level 6000//Level 7000//Level 8000//
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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Keeps saying am offline and can’t connect
Answers
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Same here. For no reason that I can fathom, my game froze with this cant reconnect error message on TWO different devices (two different players).
On the one, I lost the game altogether and have since uninstalled the game completely because it locked up with no access at all.
On the other device, I would like to recover the game progress if at all possible.
Game: Pet Rescue
Game level 1202
Game user ID 11144490816
SS GJ3 Android device
Best
Geoff
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Hi @GeoffD and welcome to our Community!
This thread is about an issue in November 2019 and is already fixed.
The Game ID already has level 1202 saved on the account.
Could you post a screen shot of the issue or the error message so I can see what exactly goes wrong in your game?
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Thanks for the reply.
I tried to store a screenshot at the time, but was not successful. It is however almost exactly the same as the screenshot in this thread except maybe for some colour changes.
Thanks for confirming that the game has been saved. I have now uninstalled the game completely and re-installed it and it picked up and restored the game, so the problem has gone away for the time being.
I will try and get the other device (my grandson's) now going, but I think that one is lost. I will create a new username for him and start a new game for him if the previous one turns out to be lost.
Bset
GeoffD
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OK, thanks!
If you need any progress restored on any account, please post your Game ID from that account and the level and I will manually restore it for you.
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Getting offline message, so can claim episode
race rewards.
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Welcome to Sweet King Community! 👑
Did you update the latest version of this game? 🤔
If you have updated the latest version of this game already but it's still not worked, try these steps here 👇😊
1. Open this game
2. Select Profile
3. Select Log Out then Close the app
4. Reopen the app then Log back in to your profile and finally Open this game.
Also check that you have a stable internet connection or a strong WiFi signal. You might want to see if your Internet Service Provider is experiencing any current issues.
If it's still not worked from above steps, how about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊
⚠️ NOTE ⚠️
If you want to try uninstall and reinstall steps, you have your gold bars and level progress are saved/transfered but all of the boosters and inventory lives are lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com.
⚠️ Need help? Check our FAQ:s first HERE
Anyway, thank you for your playing Pet Rescue Saga! ❤️😊
Also post your screenshot and claim your another milestone level badges if you did reached to milestone levels 😉
Animal Kingdom Level 1000 Level 2000 Level 3000 Level 4000 Level 5000
Wondering how to take a screenshot? Check the instruction here. 📷 I If you're not clear on how to attach a picture to the thread, check out here. 🖼️
You can also check more this games' exciting news, threads and contests here 👇😊
🐈️ National Adopt a Cat Month! Join the celebration and claim your badge and win Gold Bars HERE!
❓️ Can you crack the Pet Rescue secret message? Unlimited Lives to win HERE!
🐈️ Meow Marathon! Collect badges and win Gold Bars HERE!
👋 Don't be shy and say hi... or woof or meow - Get Badge HERE!
Furry & Purry in Pet Rescue Community here and in King Community here 🐈️🐕️ 🚩👑
Want to win Free Gold Bars on this game? Participate and Answer here and here (General)! 🎉🏆✨
👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!
Check more exciting and fun categories on King Community here! 👑🤩
You can also check more King Community Topics such as Learn more guides around King Community and etc on my below signature (click on spoiler warming button) here. 👇
Have a pawsome day! 🐾
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