Welcome to the Pet Rescue Community
Do you need help with your game? Ask the Community for help.
Hi @magdalini10
Please clear the cache and cookies on your browser to make sure the fix reaches your game.
Make also sure that the browser is up to date and please note that Windows 7 is no longer support by Microsoft.
Hope its help
Hi @magdalini10 !
The black screen issue is being looked into, meanwhile please try another browser. It seems to happen mostly on Google Chrome only.
You can also download the game from Microsoft Store and play via the Windows app if you have a Windows 10 PC. Download the app from here and when opening the game connect it to Facebook to sync your levels.