Hello there, I understand your concern about the video adverts feature in your game no longer appearing in your game, and would like to clarify its availability within the game. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to…
Hi there, I understand your wish to start from the beginning. To receive assistance regarding this, please reach out to our Player Support team via game app or via Have a nice day!
Hi there @PrettyBubbles I can see that the contest is set as an announcement Regarding the post reports, can you scroll through the "reasons"? I've checked and I have all of the categories for it. The Spam category is show as the very top.
Hi there, In order to receive assistance regarding your missing rewards, you can reach out to our Player Support and they'll be able to investigate this further for you. You can recah out via game app or via Have a nice day!
Hello there, I understand your concern about your purchase. Please check our article regarding missing purchases here: Alternatively, you can reach out to our Player Support and they'll be able to investigate this further for you. You can recah out via game app or via Have a nice day!
Sorry, I meant the last level for the Episode Race so we can see the issue you're reporting, not the complete Race as that would be to long. Also, I sent you 20GBs in CCJS to make up for this. Thank you very much!
Hi there, Can you please tell me what is the game version that is installed on your devices? Open the Settings app. Go to General > Usage. Under the Storage section, wait till it shows the list of apps. Click on the game app to see the App Version. Thank you for your cooperation.
Hi there, I want to inform you that our team is aware of the issue causing the boosters to be locked and it is currently being investigated further and worked on. I appreciate your understanding and patience on this. Have a nice day!