FluffyDinosaur

Community Manager

Hi @christinewupp , I have no update on this other than that we're still looking into it, it has not been an easy one to solve but please know it's not ignored.

Hi @Blister, Happy to explain! If you use the "quote" button, the reply will end up on the newest spot in the list. So there might be messages in between your reply and the original message. That said, the quote does include a snipped of the original message too, so it also makes it clear who you are responding to. The…

Hi again @Carol-38 👋 Yes, the sub-thread replies were a Community Team decision so that one is on us. We are continuously looking at whether the Community would work better with or without them, and we have tested what it would look like to remove them. At the moment, based on the testing we’ve done, we don’t believe…

So what happened over the weekend is not an update, it seems to be an issue or a bug that we're investigating and trying to keep from happening again. Vanilla is the provider of the structure the Community Forum is on, if they have updates that impact us they are communicated to us. But most of the updates you see in the…

Got it, thank you for confirming! We're investigating the issue with the Community being slower lately

Hi Spinnifix! Thank you for the feedback, we were not aware of any updates coming to the Community during the weekend but I am aware that we there was some issues with the site loading slowly and we're looking into this. Are you perhaps talking about one of the games?

Hi @Carol-38 Thank you for sharing this, and I’m really sorry you had such a frustrating time trying to reply and tag over the weekend. 🤕 I also want to clear up one thing, because I think there may have been some confusion. Vanilla is indeed the platform provider we use for the Community, but the Community itself is…

Could you let me know what device you are using and browser? For some reason I can't get the issue to appear

Hi @BQN537 - are you still having this issue? We did some testing but it looked like it should be resolved.

Thanks so much for sharing that, that makes sense!