Comments
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Eccentric C
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@jpollas6 Hi and welcome, try the standard troubleshooting tips and see if this resolves your issue Check your device and game are up to date and if playing via an internet browser clear the browser cache log out and restart your device and then log back in If this does not resolve your issue let us know Thank you
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Terrific R
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@Ritchie2020 Hi and welcome, Candy Crush Saga is a free game so there is no need to pay to get the game. What device are you using as you should find it in your app store on any mobile device, Microsoft store for windows 10 app and you can still play via king.com or Facebook Thank You
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@scooter1 There is currently an issue since a facebook platform update that is causing various problems with King games. one is the avatar not showing correctly and the other is the ability to send and receive lives. These issues are being worked on and hopefully they will be resolved soon, but at present we have no time…
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@cazxx1 Hi and welcome, Are you getting any error messages and if you have can you post a screenshot as it will help to advise you better Thank you
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@Shirlsie Hi and welcome, The issue is known and a fix is being worked on but as this is something that both king and Facebook need to work on we have no time frame on a fix, but hopefully it will be resolved soon Thank you
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@MitzRatu hi and welcome, The chocolate b ox issue is currently being investigated but we have no time frame on a fix Thank you
