Jelly_Jenny

Community Manager

Comments

  • Sweet!! Thanks for letting me know :) 
    in not saving progress Comment by Jelly_Jenny August 2019
  • Please note that the steps are for PC (computer or laptop) When you log into King.com on PC you should find these options:
    in Please save my progress! Comment by Jelly_Jenny August 2019
  • Hi @najorie :waving: If you notice that level 1791 doesn't have stars on it (shows as not completed), I recommend trying to replay the level and see if that helps you to jump to the correct level. If that doesn't help, could you add us a screenshot of your game map so we can take a closer look at this?
    in not saving progress Comment by Jelly_Jenny August 2019
  • COMPETITION FINISHED - thanks so much for participating! You had high hopes for my Blooming capabilities :awesome: My score for level 108 was... *drumroll*.... The closes guess was @benisensei with 45780 points! Congratulations, you won 40 Gold Bars! Other randomly picked winners are @Fitztex47 @Mim_ Thanks for…
    in Guess how many points and win Gold Bars! (FINISHED) Comment by Jelly_Jenny August 2019
  • COMPETITION OVER Hi everyone and happy Friday! :waving: Game knowledge was strong in this competition! Thanks so much for participating :love: The lucky winners for this competition are... *Drumroll*.... @jodyb @saima212 @JadedKitt @Kathy_Yeagle @mercerik Congrats! The Gold Bars have been added to your game :)
    in Match the name with the face and win Gold Bars! (FINISHED) Comment by Jelly_Jenny August 2019
  • Hi @Verwijst and welcome to our sweet Community :waving: Our Player Relations team or your payment platform provider (that depends on the device you are using to play) can help you with purchase issues. You'll find all details here. I hope it's sorted out soon! 
    in Candy crush payed 10 golbars and didn't get it Comment by Jelly_Jenny August 2019
  • Hi @rnayasi and welcome to our sweet Community :waving: If before closing your Facebook account you sync your Facebook account with a King account, you should be able to play the same game without Facebook. You'll need to sync Facebook with King account on PC. Here's how to do it. I hope that helps!
    in Please save my progress! Comment by Jelly_Jenny August 2019
  • Hi @KKSO and welcome to our sweet Community :waving: This idea has actually already been suggested - you can find it here. I'm going to close this one as already suggested and recommend upvoting the existing one. Have a Sweet day!
    in Improvement Comment by Jelly_Jenny August 2019
  • Hi @ang5000 :waving: The support team will assist you with returning boosters if you have purchased them. Free items like boosters and lives we recommend using as you go so you ensure that you get the most use out of them. Sadly we cannot return your boosters back but I have sent a little compensation your way now. Enjoy! 
    in boosters are gone Comment by Jelly_Jenny August 2019
  • Give me all the dolls! :awesome:
    in 💎 Diamond Diaries Poll #2 💎 - What level mode are your favourite? Comment by Jelly_Jenny August 2019
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