Jelly_Jenny

Community Manager

Comments

  • Hello @lundylou and @Lim :waving: There has been a little delay with the new level release, sorry about that! But not to worry, our game team is working on release the new levels as soon as possible. Just keep an eye on your game :) UPDATE: NEW levels are live now! Just make sure that you have an updated version of the…
    in Stuck at level 905 Comment by Jelly_Jenny July 2019
  • Hi @liamsjtaylor :waving: Apologies for missing your question! Extra features like episode races and such are usually not available for 100% of the players. The groups that have these features can also be shuffled and adjusted which means you can have these features at some point. But there are some things that we…
    in Where's the co-op challenge gone? (Forgot the name) Comment by Jelly_Jenny July 2019
  • Hi @sawatson I have sent you a message :waving:
    in Lost gold bars with FB log in Comment by Jelly_Jenny July 2019
  • Upvoting can be done right next to the "Last Updated June 17" message ☝
    in Get rid of Timed Sugar Drops/Boosters Comment by Jelly_Jenny July 2019
  • Hello everyone, Community moderator here 👋 An update to this topic: The rewards in Sugar Drops will stay as they are until mid-August as the game studio is reviewing feedback. In the meantime, please continue to leave your feedback here or in my "Updates to Sugar Drops" here. 
    in Timed Sugar Drops Comment by Jelly_Jenny July 2019
  • Hello everyone, An update to this topic: The rewards in Sugar Drops will stay as they are until mid-August as the game studio is reviewing feedback. In the meantime if you have any thoughts or feedback regarding Sugar Drops and rewards you can keep leaving them here. Thank you! 
    in Sugar Drops in Candy Crush Saga - Information and feedback Comment by Jelly_Jenny July 2019
  • Hello everyone, Community moderator here 👋 An update to this topic: The rewards in Sugar Drops will stay as they are at least until mid-August as the game studio is reviewing feedback. As always, feel free to leave your thoughts here in the idea post or in my "Updates to Sugar Drops" post here. 
    in Get rid of Timed Sugar Drops/Boosters Comment by Jelly_Jenny July 2019
  • Hi @Gabryel77 :waving: This idea has already been suggested - you can find it here. I'm going to close this one as already suggested and recommend upvoting the existing one. Have a Sweet day! 
    in Game idea Comment by Jelly_Jenny July 2019
  • Hi @Heidi_Okinawa @Crimson_Dawn :waving: Actually the troubleshooting most likely won't help with this issue. So no need to reinstall the game app for example. But not to worry our technical team is looking into this and by keeping your game up to date you'll receive all fixes into your game. Thanks for reporting and for…
    in What is this problem I'm having? This happens randomly and updates don't help. I lose lives. Comment by Jelly_Jenny July 2019
  • Hi everyone, The issue with game components such as the trophy not fitting into the screen is something our game studio is aware of and hopefully soon will be fixed. In the meantime if you're having trouble accessing the trophy or other items on the game map, I recommend the workaround that @Scooterpie mentioned: resize…
    in new "cinema design" 👎👎 Comment by Jelly_Jenny July 2019
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