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Johnny_Ryall

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  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
  • Hello, Thank you for posting. The levels in Candy Crush are always available on Facebook first. Right now there are only 2315 levels available on mobile. The new episode isn't available yet which is why you cannot see it. I hope this answers your question. Kind regards, Johnny
  • Hello, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the…
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
  • Hello, Please log out of the Facebook app and also Facebook in your browser. Then restart your device. When it restarts, log into the the Facebook app and also into Facebook in your browser and open the game to connect. Try this :) Kind regards, Johnny
  • Hello Giory, Level production and release for Dreamworld stopped in 2015. There were 665 levels to play. After a careful and thorough investigation and based upon our valuable players' feedback, it was decided that the we would focus on producing many more, new and exciting levels in the normal world, while also thinking…
  • Hello Renee, Could you please follow the steps here to see if this helps resolve the situation: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

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