Comments
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It has been updated but it's still passable. Take this as a great example: https://www.youtube.com/watch?v=QWh1bF2U-II Hopefully this will help :)
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Can you post up a screenshot of the error message. Is it something that appears in the game or is it a Facebook pop-up etc. If we can see this maybe we can help.
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I think you will need to say what the issue is. There is a popular thread here but it seems that the level is just difficult: https://care.king.com/en/candy-crush-saga/question-831804813
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There are other things that you can try and do before you delete the app. If you're deleting it then of course you will lose your boosters and also your place in the calendar because you're resetting the app memory so it thinks you're a new player. I would run through some other steps first before you delete the app:…
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For level 2024 you should refer to this thread: https://care.king.com/en/candy-crush-saga/level-2024-bug-magic-mixer Regarding your boosters, it's possible that they have gone from the game. Have a little read of the main moderator thread here: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091
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Then you need to log out of your boyfriends Facebook on your tablet... If you do this in the app then login to your account and also login via your default browser. Then when you try to connect it should recognise that you are now logged in :)
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There is nothing wrong with the calendar from my side. If I login daily then I get the rewards. This is the only thing you need to make sure you do correctly, is login with the timeframe. Ps. This doesn't affect the normal game so you can still play the game...
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Try disconnecting your game from Facebook/Kingdom and then reconnecting again. I've heard this mentioned a few times in some other threads. I would also make sure that you have a good mobile/wi-fi connection :)
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It's probably your browser and not the actual game. Try another browser and also the other recommended steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
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If you read through the information here it explains it. The promotions are normally tested so they don't go out to all players: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here
