LoFiGummy

Community Manager

Comments

  • Hey there @simtyrell, this can perhaps be attributed to the thread below: https://community.king.com/en/farm-heroes-saga/discussion/502884/my-friends-are-missing-information-thread My recommendation is if you find that you have an inactive team, is to perhaps join a new one - also make sure to have your game up to date to…
    in Farm Heroes Saga - not receiving lives Comment by LoFiGummy 8:43AM
  • Hey there @Nickie_Nolan, really sorry to hear this. Could I have some more information so that I can look into this further? What device and platform do you play on? What's your Player ID? Do you have any screenshots of how this looks like in your game When did this disappear for you? In general, the boosters are tied to…
    in Boosters keep disappearing! Comment by LoFiGummy 8:42AM
  • Hey there @addiemaemo, thanks for bringing this to our attention. Just to make sure - are you on the latest version of Farm? It's good to check for updates so that nothing is wrong with your game. Also it would be great to know your Player ID so that I can forward this feedback to the game studios.
    in Amelia’s arcade?? Comment by LoFiGummy 7:12AM
  • As PrettyBubbles mentioned it would be great to see a screenshot of this @Burgundy1 ! Or let us know what platform you're playing on as well
    in New white background Comment by LoFiGummy 7:10AM
  • Hey there @MAPBARRY, For the Soda Islands mode, you collect stars by completing levels. Once you've collected enough stars, you can press the map and add more parts to the islands, building the islands will help the bears get connected and give you rewards - so it's highly recommended to use the stars! 🤩
    in Island stars Comment by LoFiGummy 6:44AM
  • Hey there @barbidol78, I moved the thread to the Candy Crush Saga section. It sounds like you've lost your progress, to regain it, please login to your King or Facebook account in the game. You can read more about it in this guide below: I can't find my progress in the game – How to retrieve my levels – King General
    in Why am I starting over? Comment by LoFiGummy 6:43AM
  • Hey there @IndyAmy, would you be able to provide the following: Your player ID What platform you play on And if possible, do you have screenshots of how this looks like in the game? It would be super helpful for me to be able to report this properly to the game studio.
    in Can't access free lives from team Comment by LoFiGummy 6:41AM
  • Hey there @lindabut, please have a look at this thread and information: https://community.king.com/en/farm-heroes-saga/discussion/502884/my-friends-are-missing-information-thread To ensure that nothing is wrong with your game however, please follow these steps below: Restart: Force close apps and restart your device.…
    in Farm Heroes Saga Comment by LoFiGummy 6:40AM
  • Hey there @kMt23, just checking in - did you get the help through the game? From our end here in the forum we can recommend that you do the following: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth…
    in Paid for a package deal & didn’t get it Comment by LoFiGummy 6:38AM
  • Hey there @Lydia_Bower, sorry to hear that - it sounds like there might have been a crash in the game as you completed the level. Would you mind sending me the following information so that I can take a look at it more closely? Also it's great to know if this has happened to you in the past as well. What platform did you…
    in Game froze after I won a level Comment by LoFiGummy 6:35AM
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