Hello @misycandy ! I'm very sorry for the delay, your question got lost, I'm afraid. I've moved it to the Pet Rescue Saga Community and I'll tag our awesome Mod @Lynette so she can come to the rescue ๐
Hello @purplewiccan65 ! You're absolutely right, the Community is the place to get support...it's just that your question got lost- I'll move it to the Players' Corner and please let us know which game you need help with- is it Candy Crush Saga? Please accept our apologies for the delay!
Oh, @hudus ! I'll ping the Studio again, they were investigating this but I don't know if they found something about it. I'll tag our amazing @Minatozaki , maybe she knows more about it ๐ About the freezing issue and about the fact that some icons disappeared- that looks more like a technical or a connection issue. Pleaseโฆ
Hello, buzzing Bees! We're not finished with the changes yet ๐. This is not the final version, today we'll continue with the process and hopefully, we can reveal the new look very soon!
Hello @IcePrincess9999! There is no way to get the fix to your game if you don't reinstall it, I'm afraid. Gold Bars and levels will be there after the reinstallation (please make sure you're playing on a King or Facebook account), Boosters might be lost. Some Apple users store them in their cloud, and that way they canโฆ
Hello @hudus! We asked the Friends Studio about that, and they'd need to know the exact level. Was it 1629? Can you please tell us the next time it happens? Thanks a lot, and thanks @DieOmimi for reporting it!
Hello Friends! The Studio is investigating this. Can you please give us your player ID, @quad5 , @Dvest , @Aking76 , @kalanilehua ? Thanks for your help, @DieOmimi , and thanks for your patience, everybody!๐