Comments
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Hello @pamelarsmalls1🤗 A Warm Welcome to the King Community! Are you playing Candy Crush Saga? If so, do you remember the name of the feature? I am thinking you are testing a new feature in the game, which was not introduced all the players! If you can provide few screenshots of the feature, I will be able to enquire with…
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Hello @Ka15🤗 A Warm Welcome to the King Community! I am sorry to hear that you did not receive the package you have purchased! To report the issue or to get the refund of your purchases, please select the device you are using from below options and follow the suggestions⬇️ 🤖 Android device Open the receipt you have…
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Hello again @DeeG79🤗 Thank you for clarifying that you are playing on Chrome - Facebook browser version! Since you are not playing on App, you won't have a version! Unfortunately, the image did not appear properly! Can you please try again? Thank you🍫🍬🍫
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Hello again @Dudeis12🙋♀️ You have posted another question about the issue you experienced with Ads —> HERE👈️ Please click on the Green lettered link to discuss more in that thread as I will be closing this thread to avoid confusions! Thank you for understanding🍫🍬🍫
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Hello @omar331🤗 A Warm Welcome to the King Community! How long has been since you played Candy Royale? The only reason I could think of is that the King informs us that not all players have all the events all the time! I too did not have Candy Royale in my game in over a month! But, it will appear soon! Please make sure…
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Hello @raxia🤗 A Warm Welcome to the King Community! Did you change the email address for your game account? Where did you receive the message that "they will send something" and who informed you that? Will it be possible to provide a screenshot of that notification (please block your email address, etc.,)? Please reply…
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Hello @forough1292🤗 A Warm Welcome to the King Community! I am sorry to hear that you did not receive a reward from Candy Royale in the game! You will have to contact King Player Support team and send them a complaint! Please follow below steps to report the issue👇 ** If you are playing the game on a computer - Facebook…
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Hello @missbeth🤗 A Warm Welcome to the King Community! Are you playing on a computer - Facebook browser? If so, next time when you open the game, can you please take a screenshot of the "Accept Terms" pop-up as well as the Envelope? So that, it will be possible for me to report the issue to our Community In-charge team?…
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Hello @Dudeis12🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue you have experienced in your game! When you said "you lost all the levels" — did you mean entire level progress of your game or the moves you have earned by watching Ads? Which device are you using? Please reply back by typing below🍫🍬🍫
