PummyRaj

Moderator

Comments

  • Hello @zaphod666🤗 A Warm Welcome to the King Community! I would need few more details to assist you better, please! Did the Survey appear when you were playing the game? Was it provided by the King or was it an Ad video? If it was provided by King team, do you remember any of the questions you have answered? Were you not…
  • Hello @Raatum🤗 A Warm Welcome to the King Community! You must have read the instructions that were given to follow on King.com! Since past couple of years, the process changed as King.com webpage is not available anymore for this specific purpose, but to redeem the gift cards. I did not understand what you meant by…
  • Thank you very much for the screenshot @cmccurry🤗 You see the words "King" at the top of the image (the King emblem in Goldish color), right? Please double click on that and your ID number should be revealed👍️ I need a clarification, please! Do you remember for which reward, you are receiving that "no connection" error?…
  • Thank you for replying, @LoFiGummy🤗 Yes, of course! That is the 2nd step I always try after checking for App updates. Still no luck🙃
  • Hello @grams2431🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue you are experiencing in your game! Are you playing Candy Crush Saga? Which device you are using to play the game and which level was it? Do you remember seeing any error message after completing your level? Please reply by typing…
  • Hello @Erin2025🤗 A Warm Welcome to the King Community! I am sorry to hear that you are experiencing an issue in your game! Can you please clarify which "weekly bonus" you are talking about? Do you have a screenshot of the feature to share with me? Please reply by typing below. To post screenshot, tap on the 2nd icon…
  • Hello @oluwakiitan🤗 A Warm Welcome to the King Community! Would you like to play Candy Crush Saga? If so, which device are you using to play the game? Did you already download the game?
  • Thank you for replying back @alrighdan🤗 Since you are using a mobile device, I would suggest you to check the steps provided in the Help Center in the game. To access Help Center ⬇️ Click on the Pink Cogwheel (Gear icon); Click on the ? icon (in Settings window); You will enter the Help Center; Scroll down a bit until you…
  • Hello @allisontolfrey🤗 A Warm Welcome back to the King Community! I am sorry to hear about the issue in your game! Which device are you using to play the game and which level are you at right now? Can you post a screenshot of your current game map? Please reply by typing below. To post screenshot, tap on the 2nd icon…
  • Hello again @cmccurry🙋‍♀️ Sorry about that! Did you save your game through King account or you did not save it yet? Can you please take a screenshot of what you see when you open your profile page? While posting screenshot, please make sure to block your email address🙏